You’re already doing the work. Devices are being collected, waste is being avoided, and value is being created.
But here’s the catch: if your customers don’t hear about it, they won’t know.
In communication, initiatives that lead to less waste often struggle to break through the noise. Companies invest in environmental action, but the impact stays invisible if the message isn’t clear, engaging, and aligned with customer expectations.
That’s what makes One for One different.
Yes, it delivers environmental results, tons of scrap phones collected, valuable materials recovered, and waste diverted. But some of our clients have discovered another layer of value: communication that works.
Communication that builds brand equity, drives engagement, and tells a story people want to hear.
How Vodafone turned One for One into a brand asset
Since 2022, Vodafone Germany has integrated One for One into its customer journey with a simple and positive message: for one new phone sold, one scrap phone is collected and recycled in Africa.
The results speak for themselves:
- 1.5 million scrap phones collected in Ghana, equivalent to 80 tons of waste prevented from reaching landfills
- Over 3,800 living wages created for local communities
The secret to their success?
One for One isn’t an extra service, it’s built into Vodafone’s core offer, turning sustainability into a service story.
Just as impressive as the impact itself is how Vodafone has used One for One to spark engagement, strengthen brand loyalty, and earn industry recognition.
From sustainability action to award-winning communication
Vodafone’s One for One campaign wasn’t just a green initiative, it became a brand differentiator. By turning sustainability into a compelling and understandable customer story, they won four awards in 2024, including:
- European Excellence Award (Technology, Telecommunications, and Consumer Electronics)
- Two Digital Communications Awards (Sustainability Communications & CSR)
- Deutscher Nachhaltigkeitspreis 2024 (German Sustainability Award)
Why it worked and why it could work for you, too
One for One delivers results. But it also delivers a narrative. A clear, honest, and powerful one. Here’s why it resonates:
- A simple, clear message – Sustainability communication often gets lost in complexity. One for One is easy to understand: One new device = one scrap device collected. No jargon, no confusion.
- Tangible, visible results – Unlike vague sustainability claims, One for One delivers outcomes people can see and share through photos, videos, and even documentaries. Vodafone created a short documentary about Closing the Loop’s collection work in Ghana, giving customers a direct connection to the impact of their purchase.
- Human stories over statistics – Data matters, but people connect with people. One for One puts a face to sustainability by supporting local collectors in Ghana and beyond, turning corporate responsibility into an authentic brand story.
You already have the story. Why not share it?
If you’re already using One for One, you’re not just reducing waste, you’re building a story worth sharing. Whether it’s with customers, your team, or the media, the story is ready whenever you are.
Let’s work together to turn your commitment into communication that delivers.
